Security & privacy

How Planzer.io keeps your plan safe

Your tasks, calendar and notes say a lot about your life. Here is how we protect your account, what we share with other services and how you stay in control of your data.

Found a vulnerability? Email [email protected] and we'll get back to you.

How we protect you

Security built into every layer

Hashed passwords

Passwords are hashed with bcrypt before they're stored. Nobody at Planzer.io can read your password.

Protected sign-in

Sign-in attempts are rate limited, and an account locks for 15 minutes after five wrong passwords in a row.

Sign in your way

Use an email and password, or sign in with your Google, Microsoft or Apple account.

Short-lived sessions

Access tokens expire after 15 minutes and refresh tokens rotate. On the web, your session sits in a secure, HttpOnly cookie that page scripts can't read.

Locked to your device

On iPhone, iPad and Android, your session is stored in the Keychain or Keystore and stays on that device.

Encrypted in transit

Every connection between the apps and our servers uses HTTPS, and webhooks from Stripe and Slack are signature-checked.

Payments by Stripe

Checkout is hosted by Stripe. Your card details go straight to Stripe and never touch our servers.

Sharing is off by default

Share your plan only if you turn it on. Links use a long random token, show only your first name and today's tasks, and can be reset or switched off any time.

Hidden in the app switcher

On iPhone and iPad, Planzer.io hides your plan when you swipe between apps, so it doesn't show over your shoulder.

Your data

You stay in control

Your plan is yours

Your tasks, projects and notes belong to you. Edit or delete any of them whenever you like.

Delete your account

Delete your account in Account settings, and your tasks, projects and attachments are removed right away. On Pro? Cancel your subscription first.

Get a copy of your data

Email [email protected] and we'll send you a copy of the data in your account.

AI only when you use it

AI planning is part of Pro and runs on Anthropic's Claude. It only receives what it needs: task titles and text, priorities and deadlines.

You choose what connects

Nothing is connected until you connect it. Marking tasks done back in your other tools stays off until you switch it on.

Questions or reports

Email [email protected] with any security or privacy question, including vulnerability reports.

Subprocessors

Services that help run Planzer.io

Your account and plan are stored on our servers in Frankfurt, Germany. We also use a small set of trusted services, and each one gets only the data it needs for its job: Stripe for payments, SendGrid, Encharge and Mailnaptic for email, Firebase Cloud Messaging and Apple for push notifications, Gleap for support chat, Google Analytics for usage stats and Anthropic for AI planning on Pro.

Servers in Frankfurt, Germany

Card details handled only by Stripe

Calendars and tools sync only after you connect them

Key services

Subprocessors

Stripe

Payments and billing

Pro only

Anthropic

AI planning with Claude

Pro only

SendGrid

Account emails

All users

Gleap

Support chat and help center

When you chat

Plan your day with peace of mind

Start on the free plan with 100 tasks. Upgrade to Pro whenever you're ready.